We understand plans change. The following applies to room and banquet bookings made directly with Hotel Samrat.
Room bookings
TODO: State your cancellation window and any charges (for example, free cancellation up to 24 hours before check-in).
Refunds, where applicable, are processed to the original payment method within a reasonable time.
Banquet & events
TODO: State the advance / deposit policy and the cancellation terms for banquet bookings.